How to get Nextschain app?
1. Visit www.nextschain.com on Google Chrome
2. Search Nextschain on the Shopify app store or Search Nextschain in https://apps.shopify.com/
3. Add Nextschain app
4. Install Nextschain app
How to sign in Nextschain?
There are two different ways to sign in Nextschain.
1.If you have a Shopify store
- Input your shopify store name
- Sign into our system directly
- Start your dropshipping business
2.If you do not have a Shopify store
- Sign up a Nextschain account
- Sign into our system
- Bind your shopify store
- Start your dropshipping business
How to install Nextschain Chrome Extension on Google Chrome?
1. Open your google chorme
2. Visit https://chrome.google.com/webstore/category/extensions on Google Chrome
3. Click "Install" button.
How to process and fulfill an order on Nextschain?
1. Go to "Orders" page
2. Click "Pay all Orders" button
3. Click the order and "Payment" button
4. The order will be shipped within 1-2 days
Notice: We only ship the products that we supply.
How to change a customer's address before shipping?
1. Go to “Orders” page
2. Click "..."button
3. Click "Edit" button
4. Click "Save" button
How to import products to shopify store?
1. Go to "Hunt Products" page
2. Click "Add to Import List"
3. Go to "Import List" page
4. Click "Import to store"
5. Switch display mode
6. Click "Import to store"
Notice: It takes 10 - 15 seconds to display on your Shopify store.
How to delete a product from my Shopify store?
Delete from Nextschain APP ( Support Batches Deletes)
- Go to "My Products" page
- Click "Remove Product" or "Remove products from store"
Notice: Once selected "Delete this product from my Shopify store too",It takes 30 - 45 seconds to remove products from your Shopify store.
How to override a product?
1. Go to "My Product" page
- Choose target product
- Click "All Action"
- Click "Override Product"
2. Fill in the url
Notice: Only support Amazon,Wish,Lightinthebox,Aliexpress.
How do I view the product details I edited?
There will be a reminder in the top right button.You can click "View Detail" to see if the information is right.
Notice: The price and inventory will update every half hour.
Why hasn't the parcel arrived for so long?
1. Unknown recipient address, move or go out
2. Remote area
3. Parcel broken or missing
4. Customs detention
Notice: We can only track our own products for distribution.
Where to Find Tracking Codes for the Orders?
Go to "Orders" page and then you can see the tracking code.
Procedures and rules for refunds and returns
Please keep in mind that you have agreed to our Terms of Service once you approved the Shopify charge.
If there is any quality problem within 7 days after receiving the products,we will provide a full refund.
This is a Shopify policy that we do not have the right or instant solution at the moment.
Refunds are not allowed in other cases, unless there is an error from Shopify payment system.
We do not accept any refunds or complaints for more than 7 days.
Thank you for your understanding!
How to set price rule for all products auto-update?
Go to "Settings" page and slide the function button you want.
Notice:On this page, you can also set up other functions.
How to import products by translate into multi language?
1. Go to "Settings" page to set the language
Notice: Don't forget to click the "Apply" button.
2. Set language when importing products
Go to "Hunt Products" page and select the language.
How to set up “take the product off the shelves” reminder service?
Go to "Settings" page and slide the button.
Notice: When an order is completed,the system will send an email to your customers automatically.