How does Size exchange works on ScaleOrder ?
How to install ScaleOrder on Shopify ?
How to get started on SacleOrder ?
How to connect stores to ScaleOrder ?
How does dropshipping works on ScaleOrder ?
How to fulfill orders on ScaleOrder ?
How to change orders to be fulfilled by ScaleOrder ?
How does ScaleOrder process orders after paid ?
How to change orders information on ScaleOrder ?
How does size exchange works on ScaleOrder ?
How does customer service works on ScaleOrder ?
What is the difference between orders on ScaleOrder and Merchants ?
Branding & Custom packaging
How does custom packaging works on ScaleOrder ?
How does products OEM/ODM works on ScaleOrder ?
Warehousing & Orders fulfillment
How does Warehousing works on ScaleOrder ?
Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
After receiving return instructions from us, please package up the item(s) to be returned with the original packing and origin parts. We will offer you the returns address.
Most returns are processed within 7 business days after we receive your package. We'll issue the refund or resend.
Exchanges we only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us. We will give you the refund address.
Select the products and enter the quantity for size exchange.
Return the products to our local warehouse in good condition and send the tracking number to us ( Notes: we arn't in charge of the return shipping cost.)
After received, we will arrange for sending new replacement.
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